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    <title>The Work Desk Podcast</title>
    <link>https://www.podomatic.com/podcasts/jeremyk</link>
    <description>
      <![CDATA[From someone who works firsthand with computers, the advice and tips you need to survive in the technical service world.]]>
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    <pubDate>Fri, 10 Jan 2025 18:17:20 +0000</pubDate>
    <itunes:keywords>computers, ,science, ,technology,Technology</itunes:keywords>
    <copyright>Copyright 2025 Jeremy Keil</copyright>
    <itunes:subtitle>Because even computer techs need some support and understanding.</itunes:subtitle>
    <itunes:owner>
      <itunes:name>Jeremy Keil</itunes:name>
      <itunes:email>jrkfirebird@gmail.com</itunes:email>
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    <itunes:author>Jeremy Keil</itunes:author>
    <itunes:summary>From someone who works firsthand with computers, the advice and tips you need to survive in the technical service world.</itunes:summary>
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      <title>Episode 10 - Is It Safe? Safety Tips and Equipment</title>
      <description>
        <![CDATA[In this well-organized episode (yeah right), Jeremy talks about The Most Important Thing: safety.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

View updates and the show notes for past episodes at http://idontreallyknow.net]]>
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      <pubDate>Sun, 28 Oct 2007 02:50:04 +0000</pubDate>
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      <dc:creator>Jeremy Keil</dc:creator>
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      <itunes:summary>In this well-organized episode (yeah right), Jeremy talks about The Most Important Thing: safety.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

View updates and the show notes for past episodes at http://idontreallyknow.net</itunes:summary>
      <itunes:subtitle>In this well-organized episode (yeah right), Jeremy talks about The Most Important Thing: safety....</itunes:subtitle>
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      <title>Episode 9 - Don't Call it a Comeback (Keeping the Confidence)</title>
      <description>
        <![CDATA[Finally, TWDP has come back to Talkshoe! In this episode, Jeremy gets back into the saddle and talks about how to deal with frustration, dejection, and desperation when working on real stumper problems and how to handle the transitions from busy to near-dead and from quick fix problems to slug problems.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

Visit http://idontreallyknow.net for more information, including updates and show notes for previous shows.]]>
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      <pubDate>Sun, 21 Oct 2007 02:47:00 +0000</pubDate>
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      <dc:creator>Jeremy Keil</dc:creator>
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      <itunes:summary>Finally, TWDP has come back to Talkshoe! In this episode, Jeremy gets back into the saddle and talks about how to deal with frustration, dejection, and desperation when working on real stumper problems and how to handle the transitions from busy to near-dead and from quick fix problems to slug problems.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

Visit http://idontreallyknow.net for more information, including updates and show notes for previous shows.</itunes:summary>
      <itunes:subtitle>Finally, TWDP has come back to Talkshoe! In this episode, Jeremy gets back into the saddle and ta...</itunes:subtitle>
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    <item>
      <title>Interim - An Unintentional Break</title>
      <description>
        <![CDATA[In this non-episode, Jeremy explains why he will not be recording a show for the next two weeks.]]>
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      <pubDate>Fri, 24 Aug 2007 20:33:54 +0000</pubDate>
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      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-08-24T13_33_54-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>podcast,update</itunes:keywords>
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      <itunes:summary>In this non-episode, Jeremy explains why he will not be recording a show for the next two weeks.</itunes:summary>
      <itunes:subtitle>In this non-episode, Jeremy explains why he will not be recording a show for the next two weeks.</itunes:subtitle>
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      <title>Episode 8 - Equipment III - Software Rock</title>
      <description>
        <![CDATA[In this episode, Jeremy tells you what kind of programs you need to keep around to use and where to keep it all.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

View the show notes at http://idontreallyknow.net]]>
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      <pubDate>Sun, 19 Aug 2007 03:08:10 +0000</pubDate>
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      <dcterms:created>2013-12-05</dcterms:created>
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      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science,customer,service</itunes:keywords>
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      <itunes:summary>In this episode, Jeremy tells you what kind of programs you need to keep around to use and where to keep it all.

The Work Desk Podcast goes live on Talkshoe every Saturday night at 9pm Eastern, 8pm Central.

View the show notes at http://idontreallyknow.net</itunes:summary>
      <itunes:subtitle>In this episode, Jeremy tells you what kind of programs you need to keep around to use and where ...</itunes:subtitle>
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      <title>Episode 7 - Equipment II - It's a Hardware Life</title>
      <description>
        <![CDATA[In this episode, Jeremy talks about setting up work stations, how to organize, and why you should keep part on hand that you may not need immediately.

The Work Desk Podcast is broadcast live on Talkshoe on Saturdays at 9p Eastern/8pm Central starting August 18th, 2007.

Show notes are available at http://idontreallyknow.net.]]>
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      <pubDate>Sun, 12 Aug 2007 01:39:09 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
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      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-08-11T18_39_09-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science,customer,service</itunes:keywords>
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      <itunes:duration>1928</itunes:duration>
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      <itunes:summary>In this episode, Jeremy talks about setting up work stations, how to organize, and why you should keep part on hand that you may not need immediately.

The Work Desk Podcast is broadcast live on Talkshoe on Saturdays at 9p Eastern/8pm Central starting August 18th, 2007.

Show notes are available at http://idontreallyknow.net.</itunes:summary>
      <itunes:subtitle>In this episode, Jeremy talks about setting up work stations, how to organize, and why you should...</itunes:subtitle>
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      <title>Episode 6 - Equipment I - Tools of the Trade</title>
      <description>
        <![CDATA[In this nearly hour-long episode, Jeremy K. discusses the tools you will need in the repair business, the ones that may fit your abilities, and the ones you should never, ever use.

Show notes are here.

The Work Desk Podcast goes live every Saturday at 8p Easter (7 central)...at least, unless noted. Join us at Talkcast ID# 35554.]]>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-08-04T19_08_02-07_00</comments>
      <pubDate>Sun, 05 Aug 2007 02:08:02 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-08-04T19_08_02-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science,customer,service</itunes:keywords>
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      <itunes:duration>3352</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In this nearly hour-long episode, Jeremy K. discusses the tools you will need in the repair business, the ones that may fit your abilities, and the ones you should never, ever use.

Show notes are here.

The Work Desk Podcast goes live every Saturday at 8p Easter (7 central)...at least, unless noted. Join us at Talkcast ID# 35554.</itunes:summary>
      <itunes:subtitle>In this nearly hour-long episode, Jeremy K. discusses the tools you will need in the repair busin...</itunes:subtitle>
    </item>
    <item>
      <title>Episode 5 - &amp;quot;The Great Lecture&amp;quot;</title>
      <description>
        <![CDATA[In this episode, Jeremy discusses what may be the worst part of any tech's job: talking to customers.

This show is live on Talkshoe Saturday nights at 8/7p Central, Talkcast ID 35554.]]>
      </description>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-07-28T18_39_24-07_00</comments>
      <pubDate>Sun, 29 Jul 2007 01:39:24 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-07-28T18_39_24-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science,customer,service</itunes:keywords>
      <enclosure url="https://jeremyk.podomatic.com/enclosure/2007-07-28T18_39_24-07_00.mp3?_=1305604961.51065" length="9725366" type="audio/mpeg"/>
      <itunes:duration>2412</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In this episode, Jeremy discusses what may be the worst part of any tech's job: talking to customers.

This show is live on Talkshoe Saturday nights at 8/7p Central, Talkcast ID 35554.</itunes:summary>
      <itunes:subtitle>In this episode, Jeremy discusses what may be the worst part of any tech's job: talking to custom...</itunes:subtitle>
    </item>
    <item>
      <title>Episode 4 - Chasing Possibilities</title>
      <description>
        <![CDATA[For the first time in about three weeks, the show goes live on Talkshoe! Join the fun every Saturday at 7pm Central, on Talkcast ID 35554.

After a short break, Jeremy K. returns to Talkshoe with a vengeance, discussing the dangers of automatically ruling anything out as a possibility when troubleshooting.]]>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-07-21T13_27_06-07_00</comments>
      <pubDate>Sat, 21 Jul 2007 20:27:06 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-07-21T13_27_06-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science</itunes:keywords>
      <enclosure url="https://jeremyk.podomatic.com/enclosure/2007-07-21T13_27_06-07_00.mp3?_=1305604961.51064" length="4759157" type="audio/mpeg"/>
      <itunes:duration>1184</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>For the first time in about three weeks, the show goes live on Talkshoe! Join the fun every Saturday at 7pm Central, on Talkcast ID 35554.

After a short break, Jeremy K. returns to Talkshoe with a vengeance, discussing the dangers of automatically ruling anything out as a possibility when troubleshooting.</itunes:summary>
      <itunes:subtitle>For the first time in about three weeks, the show goes live on Talkshoe! Join the fun every Satur...</itunes:subtitle>
    </item>
    <item>
      <title>Episode 3 - Scientific Method I - Discovering and Confirming Problems</title>
      <description>
        <![CDATA[In this shortened episode, Jeremy discusses in further detail how to identify problems, reproduce them, and confirm their existence.

The Work Desk Podcast goes live every Saturday on Talkshoe at 7p Central/8p Eastern (Talkcast ID # 35554). For news and show notes, please check out the blog.]]>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-23T18_40_38-07_00</comments>
      <pubDate>Sun, 24 Jun 2007 01:40:38 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-23T18_40_38-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science</itunes:keywords>
      <enclosure url="https://jeremyk.podomatic.com/enclosure/2007-06-23T18_40_38-07_00.mp3?_=1305604961.51058" length="3754913" type="audio/mpeg"/>
      <itunes:duration>920</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In this shortened episode, Jeremy discusses in further detail how to identify problems, reproduce them, and confirm their existence.

The Work Desk Podcast goes live every Saturday on Talkshoe at 7p Central/8p Eastern (Talkcast ID # 35554). For news and show notes, please check out the blog.</itunes:summary>
      <itunes:subtitle>In this shortened episode, Jeremy discusses in further detail how to identify problems, reproduce...</itunes:subtitle>
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      <title>Episode 2 - Troubleshooting and the Scientific Method</title>
      <description>
        <![CDATA[In this episode, Jeremy talks about the scientific method as it relates to troubleshooting computers.

Show notes available here.

The podcast will return at its normal time Saturday, June 23rd, 2007 at 8pm Eastern (7pm Central) live on Talkshoe. Talkcast ID is 35554.]]>
      </description>
      <guid isPermaLink="true">https://jeremyk.podomatic.com/entry/2007-06-13T20_06_25-07_00</guid>
      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-13T20_06_25-07_00</comments>
      <pubDate>Thu, 14 Jun 2007 03:06:25 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-13T20_06_25-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology,science</itunes:keywords>
      <enclosure url="https://jeremyk.podomatic.com/enclosure/2007-06-13T20_06_25-07_00.mp3?_=1305604961.51068" length="6218003" type="audio/mpeg"/>
      <itunes:duration>1536</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In this episode, Jeremy talks about the scientific method as it relates to troubleshooting computers.

Show notes available here.

The podcast will return at its normal time Saturday, June 23rd, 2007 at 8pm Eastern (7pm Central) live on Talkshoe. Talkcast ID is 35554.</itunes:summary>
      <itunes:subtitle>In this episode, Jeremy talks about the scientific method as it relates to troubleshooting comput...</itunes:subtitle>
    </item>
    <item>
      <title>Episode 1 - Certification vs. Hands-On Experience</title>
      <description>
        <![CDATA[In the official premiere of The Work Desk Podcast, Jeremy (finally) discusses certifications, hands-on experience, and how they rate against each other as far as creating knowledge goes.

Programming note: our regular Talkshoe time will be Saturdays at 8p Eastern. However, due to my vacation next weekend, we will instead be taping at 9p Eastern on Wednesday, June 13th.]]>
      </description>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-09T18_13_37-07_00</comments>
      <pubDate>Sun, 10 Jun 2007 01:13:37 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-09T18_13_37-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,technology</itunes:keywords>
      <enclosure url="https://jeremyk.podomatic.com/enclosure/2007-06-09T18_13_37-07_00.mp3?_=1305604961.51060" length="6676431" type="audio/mpeg"/>
      <itunes:duration>1663</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In the official premiere of The Work Desk Podcast, Jeremy (finally) discusses certifications, hands-on experience, and how they rate against each other as far as creating knowledge goes.

Programming note: our regular Talkshoe time will be Saturdays at 8p Eastern. However, due to my vacation next weekend, we will instead be taping at 9p Eastern on Wednesday, June 13th.</itunes:summary>
      <itunes:subtitle>In the official premiere of The Work Desk Podcast, Jeremy (finally) discusses certifications, han...</itunes:subtitle>
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    <item>
      <title>The Work Desk Podcast Episode 0 - Introduction</title>
      <description>
        <![CDATA[In the pilot episode, Jeremy discusses the idea for the podcast and his history with podcasting, and just what TWDP is about.]]>
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      <comments>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-07T18_58_13-07_00</comments>
      <pubDate>Fri, 08 Jun 2007 01:58:13 +0000</pubDate>
      <dcterms:modified>2013-12-05</dcterms:modified>
      <dcterms:created>2013-12-05</dcterms:created>
      <link>https://www.podomatic.com/podcasts/jeremyk/episodes/2007-06-07T18_58_13-07_00</link>
      <dc:creator>Jeremy Keil</dc:creator>
      <itunes:keywords>computers,podcasting</itunes:keywords>
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      <itunes:duration>1246</itunes:duration>
      <itunes:explicit>false</itunes:explicit>
      <itunes:summary>In the pilot episode, Jeremy discusses the idea for the podcast and his history with podcasting, and just what TWDP is about.</itunes:summary>
      <itunes:subtitle>In the pilot episode, Jeremy discusses the idea for the podcast and his history with podcasting, ...</itunes:subtitle>
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